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FAQ
When will I receive my refund?
Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.
If you requested a refund within 24 hours of purchasing the course, however, it may be processed as a purchase reversal (please see below for more information).
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What is a “credit refund”?
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Do free courses offer lifetime access?
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Can my courses ever be removed from LMS?
On rare occasions, Udemy may be required to remove a course from the platform due to policy or legal reasons. If this does happen to a course you’re enrolled in, please contact us and we’ll be ready to help..
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